"We're exposed and carry in our bodies multiple chemicals, and we have to understand how they interac..." — Daniel Goleman

Emotions are contagious. We've all known it experientially. You know after you have a really fun coffee with a friend, you feel good. When you have a rude clerk in a store, you walk away feeling bad.

Western business people often don't get the importance of establishing human relationships.

Some children naturally have more cognitive control than others, and in all kids this essential skill is being compromised by the usual suspects: smartphones, TV, etc. But there are many ways that adults can help kids learn better cognitive control.

My hope was that organizations would start including this range of skills in their training programs - in other words, offer an adult education in social and emotional intelligence.