"Outside of advertising, the person who's influenced me most is quite possibly Frank Gehry." — Jay Chiat

Transferring successfully to the next generation means producing work that's as good as or better than the work of the first generation that founded the agency.

Eighty percent of what everyone's talking about never happens. I don't mean in terms of product development that's happening right now, I'm talking about the far-flung visions of the future.

First, this isn't about telecommuting, because we still have offices that people will come to regularly when they need to brainstorm together, meet with clients, or do research in the library.

You come to work because the office is a resource: The office is a place where you can meet with other people, and the office has libraries of books and information on CD-ROM that might help you with your work.