"In their search for quality, people seem to be looking for permanency in a time of change." — John Naisbitt

We created the hierarchical, pyramidal, managerial system because we needed it to keep track of people and things people did; with the computer to keep track, we can restructure our institutions horizontally.

In the network model, rewards come by empowering others, not by climbing over them. If you work in a hierarchy, you may not want to climb to its top.

Whenever a new technology is introduced into society, there must be a counterbalancing human response - that is, high touch - or the technology is rejected... We must learn to balance the material wonders of technology with the spiritual demands of our human nature.

In the Marines, I was stunned, absolutely stunned, at everything around me, at what the world looked like.