"Mother set impossibly high standards for us, creating tremendous pressures and undermining our abili..." — Katharine Graham

I truly believed that other people in my position didn't make mistakes; I couldn't see that everybody makes them, even people with great experience.

It took me a while to learn that certain people may have important skills that are not always blazingly apparent. Gradually I came to realize - slow as I may have been - that what mattered was performance, that sometimes people might have to be helped to develop, and that it takes all kinds to make an organization run properly.

My mother seemed to undermine so much of what I did, subtly belittling my choices and my activities in light of her greater, more important ones.

The image of me as someone who likes or can deal with a fight is wrong. Some people enjoy competition and dustups, and I wish I did, but I don't. But once you have started down a path, then I think you have to move forward. You can't give up.