"In today's world, everyone's so clued into their iPhones, and communication is going by the wayside ..." — Phyllis Smith

I feel like I'm an ordinary person, but I've had extraordinary opportunities in my later life, and I never saw any of it coming. I never saw 'The Office' coming, I never saw 'Inside Out' coming, and I just feel grateful and thankful to have these opportunities and to have an actual real enthusiasm in my life.

When we were doing 'The Office,' there was an area backstage where they worked on hair and makeup, and I was sitting there waiting to get ready to go on, and one of the writers went, 'I want you to audition for 'Bad Teacher.'' I went, 'Okay!'

I have always been more of a joyous person than a sad person. But I was fortunate to have a mom and dad where my mom could look at my face and know what was going on and was able to get me to talk and draw it out. As a result, I didn't have to hide an emotion. I didn't have to worry about her telling me, 'That's silly.'

I had one young man tell me he wished I was his mom. Another young woman told me that every time she watched 'The Office,' I reminded her of her mother, who had just passed away a year ago, and that every time she saw me she felt as if she had a piece of her mom still with her.