"Non-disclosure in the Internet Age is quickly perceived as a breach of trust. Government, corporatio..." — Simon Mainwaring

The simple act of saying 'thank you' is a demonstration of gratitude in response to an experience that was meaningful to a customer or citizen.

Social technology gives leaders a vital new platform with which to connect their companies to the myriad stakeholders who have an interest in their well being.

Technology is teaching us to be human again.

Social media is not about the exploitation of technology but service to community.