"I've wanted to be a writer since I was four years old!" — Susan Cain

I'm insatiably curious about human nature. I feel very lucky that as a writer I get to learn so much about it just to do my job right.

I'm continually amazed by how many people who appear to be extroverts are actually introverts.

Some introverts are perfectly comfortable with public speaking; I'm not one of them.

One thing I'm hearing a lot is from teachers who have felt that there's something wrong with the extreme group learning, but felt like they couldn't say that out loud. And apparently the discussion is now opening up. I think change is going to be a long time coming.