"For a long time, nobody had figured out Information Architecture, so we all just made stuff up." — Jeffrey Zeldman

Marketing is not bragging, and touting one's wares is not evil. The baker in the medieval town square must holler, 'Fresh rolls!' if he hopes to feed the townfolk.

There is a difference between being arrogant about yourself as a person and being confident that your work has some value. The first is unattractive; the second is healthy and natural.

I worry about every newspaper. I worry about the financial undertaking, and I worry that somehow the loss of the sale of the paper version will affect their ability to have journalists and editors and producers. We really need those.

My daughter loves stories about my childhood, and we both love discussing women's issues. She's a wise and mature ten-year-old.