Jeffrey Zeldman

Marketing is not bragging, and touting one's wares is not evil. The baker in the medieval town square must holler, 'Fresh rolls!' if he hopes to feed the townfolk.

There is a difference between being arrogant about yourself as a person and being confident that your work has some value. The first is unattractive; the second is healthy and natural.

I worry about every newspaper. I worry about the financial undertaking, and I worry that somehow the loss of the sale of the paper version will affect their ability to have journalists and editors and producers. We really need those.

My daughter loves stories about my childhood, and we both love discussing women's issues. She's a wise and mature ten-year-old.

I could open a thousand Excel documents and still never think to scroll past a wall of empty rows to see if, hidden beneath them, there is a tab I need to click. Just doesn't occur to me. Because, design.

The less concerned with aesthetics and usability these friends and family members are, the more easily they navigate sites and applications I can't make head nor hair of. Like the ex-girlfriend who mastered Ebay.