"I think absolute honesty may not be what we want. I mean, 'My goodness, you look ugly this morning.'..." — Julian Treasure

The human voice: It's the instrument we all play. It's the most powerful sound in the world, probably. It's the only one that can start a war or say 'I love you.' And yet many people have the experience that when they speak, people don't listen to them.

Conscious listening is very largely overlooked in the mainstream of education. It's such an important skill in life. And yet we expect children to pick it up from home or from peers informally.

We experience every space in five senses, so it's strange that architects design just for the eyes.

I think it's pretty pointless, my children learning to use a keyboard - we will just talk to our computers. Why would we not?