Quote #194,306

"In the first 20 seconds of talking, your light is green: your listener is liking you as long as your..." — Mark Goulston

In the first 20 seconds of talking, your light is green: your listener is liking you as long as your statement is relevant to the conversation and, hopefully, in service of the other person. But unless you are an extremely gifted raconteur, people who talk for more than roughly half a minute at a time are boring and often perceived as too chatty.
Mark Goulston
Mark Goulston Psychologist • American
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