“Verbal slip-ups often occur because we say things without knowledge of the subtl…” — Travis Bradberry

The ability to manage your emotions and remain calm under pressure has a direct link to your performance.

Staying composed, focused, and effective under pressure are all about your mentality. People who successfully manage crises are able to channel their emotions into producing the behavior that they want.

It's through a leader's actions - what he or she does and says on a daily basis - that the essence of great leadership becomes apparent.

Kindness is weak when you use it in a self-serving manner. Self-serving kindness is thin - people can see right through it when a kind leader has an agenda.