William Glasser

This is at the heart of all good education, where the teacher asks students to think and engages them in encouraging dialogues, constantly checking for understanding and growth.

What students lack in school is an intellectual relationship or conversation with the teacher.

Prior to being allowed to enter the profession, prospective teachers should be asked to talk with a group of friendly students for at least half an hour and be able to engage them in an interesting conversation about any subject the prospective teacher wants to talk about.

In a Glasser Quality School there is no such thing as a closed book test. Students are told to get out their notes and open their books. There is no such thing as being forbidden to ask the teacher or another student for help.

We can teach a lot of things, but if the teacher can't relate by talking to a group of friendly students, he'll never be a competent teacher.

Education is the process in which we discover that learning adds quality to our lives. Learning must be experienced.

As long as acquiring knowledge is the educational goal of schools, educational opportunities will be limited, as they are now, to affluent families.

Using no control and using humor will build a relationship and make a dent to where the client puts the counselor in their quality world and then begins to relate and seek out the counselor. Effective therapy begins with the acceptance of the therapist into the client's quality world.

What happened in the past that was painful has a great deal to do with what we are today, but revisiting this painful past can contribute little or nothing to what we need to do now.

Caring for but never trying to own may be a further way to define friendship.

We are driven by five genetic needs: survival, love and belonging, power, freedom, and fun.

If you want to change attitudes, start with a change in behavior.