Author Profile
Patrick Lencioni
1965 • American • Writer
60
Total Quotes
Collected Meditations
Showing 60 quotesHaving to re-recruit, rehire, and retrain, and wait for a new employee to get up to speed is devastating in terms of cost.— Patrick Lencioni
Employees that feel known and they feel like they know why their job matters and they have a sense of measuring it stay later, do extra work, and are committed to the organization above the requirements that they have.— Patrick Lencioni
Every employee needs to know that there's somebody out there that they serve. And when we don't let people know that for one reason or another, we're depriving them of a fulfilling job.— Patrick Lencioni
Smart people tend to know what is happening in a group situation and how to deal with others in the most effective way. They ask good questions, listen to what others are saying, and stay engaged in conversations intently.— Patrick Lencioni
When team members openly and passionately share their opinions about a decision, they don't wonder whether anyone is holding back. Then, when the leader has to step in and make a decision because there is no easy consensus, team members will accept that decision because they know that their ideas were heard and considered.— Patrick Lencioni
You need to make sure you hire people who are capable of being strong team players. Team members should fit the company's culture, be committed to the team, and be capable of being genuinely vulnerable and selfless.— Patrick Lencioni
Contrary to popular wisdom, the mark of a great meeting is not how short it is or whether it ends on time. The key is whether it ends with clarity and commitment from participants.— Patrick Lencioni
Your focus should be on creating an environment where growth can occur and then letting nature take its course.— Patrick Lencioni
At its core, all authentic growth depends on more customers wanting more of what your company offers. Any other drivers - pricing gimmicks, heroic marketing efforts, forced acquisitions - are ultimately destructive.— Patrick Lencioni
When employees feel anonymous in the eyes of their managers, they simply cannot love their work, no matter how much money they make or how wonderful their jobs seem to be.— Patrick Lencioni
When leaders throughout an organization take an active, genuine interest in the people they manage, when they invest real time to understand employees at a fundamental level, they create a climate for greater morale, loyalty, and, yes, growth.— Patrick Lencioni
Hungry people are always looking for more. More things to do. More to learn. More responsibility to take on.— Patrick Lencioni
Failing to engage in conflict is a terrible decision, one that puts our temporary comfort and the avoidance of discomfort ahead of the ultimate goal of our organization.— Patrick Lencioni
Without trust, the most essential element of innovation - conflict - becomes impossible.— Patrick Lencioni
I've spent many a long flight talking to flight attendants, trying to understand what kind of employment experience underlies such a consistent lack of concern for customers.— Patrick Lencioni
Irrelevance is the feeling that an employee gets when they don't see how their job really makes a difference in someone else's life in some large or small way.— Patrick Lencioni